https://www.platinumtraininginstitute.com/wp-content/uploads/2017/10/logo-2018.png00Lee Havernhttps://www.platinumtraininginstitute.com/wp-content/uploads/2017/10/logo-2018.pngLee Havern2022-02-18 08:42:332022-02-18 08:42:33Lesson 3 First impressions and rapport building scenarios